Your privacy matters

1. Who We Are

CeribrumAI is a Northern-based AI solutions provider specializing in building custom AI chatbots for small to medium businesses, agencies, and service providers. We offer automation tools that streamline customer support, lead generation, and follow-ups to help businesses grow around the clock.

2. Information We Collect

We collect the following types of information when you use our website or services:

a. Personal Information

When you fill out our contact form or schedule a consultation, we may collect:

• Name
  
• Email address
  
• Phone number
  
• Business details
  
• Any information you provide in your message or questionnaire
  

b. Usage Data

We automatically collect certain information about your visit, such as:

• IP address
  
• Browser type
  
• Device information
  
• Pages visited and time spent
  
• Referring website
  

c. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, track usage patterns, and improve website functionality.

3. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support
  
• Deliver and improve our chatbot and automation services
  
• Send important updates, service information, or promotional offers (with your consent)
  
• Analyze website traffic and user behavior to optimize our content and services
  
• Ensure website security and detect/prevent fraud
  

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties under the following circumstances:

• Service providers who assist us in operating our business (e.g. hosting, CRM platforms)
  
• Legal requirements, where disclosure is necessary to comply with law or legal process
  
• Business transfers in case of a merger, acquisition, or sale of assets
  

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. You may request deletion of your data at any time (see Section 8).

6. Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
  
• Request correction or deletion of your data
  
• Withdraw consent at any time
  
• Object to or restrict data processing
  
• Lodge a complaint with a supervisory authority
  

To exercise any of these rights, contact us at cerberusai.ink@gmail.com.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, or wish to make a data request, please contact:

CeribrumAI.ink
Liverpool, England, GB
📞 07508398810
📧 cerberusai.ink@gmail.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review periodically for any updates.

By using our website and services, you consent to the terms outlined in this Privacy Policy.